Refund and Returns Policy

Returns and Refunds

Last updated: September 7, 2025

At Your Banknote, I share my personal collection and occasionally offer select banknotes for sale or exchange with other collectors. This project is entirely private and non-commercial. I do not act as a store, business, or registered retailer. All transactions are personal and based on mutual trust between fellow enthusiasts.

Private Sale Only

All listings on this site are part of a private exchange or sale. There is no commercial activity, and I am not a registered business. The shop simply reflects items from my own collection available for trade or personal sale.

Return Policy

Due to the private nature of these transactions:

  • Returns are not accepted unless I made a clear mistake (e.g., sent the wrong item).
  • Every banknote is described to the best of my knowledge. Please review photos and details carefully before placing an order.
  • If you have questions about the condition, signatures, or serial numbers, feel free to contact me in advance.

Refunds

If a refund is approved:

  • Only the item’s value will be refunded (shipping costs are non-refundable).
  • Refunds will be issued to the original payment method.
  • No refunds are given for downloadable content, digital catalogs, or PDF files.

Exchanges

As a collector, I’m open to exchanging notes with others. If you have something to offer, I’d love to hear from you — especially if it’s a note I’m looking for. Let’s trade!

Shipping Disclaimer

I am not responsible for shipping delays or losses caused by postal services, but I always keep proof of shipment and will try to assist in resolving any issues.

For higher-value notes, I recommend choosing tracked or registered shipping options.

Contact

Any concerns? Write me at [email protected] — I aim to respond as quickly as possible.